Employee Assistance Program

    The City of Hollywood offers a work/life assistance program to help City of Hollywood employees and their families balance their work and personal lives. This program offers a wide range of services and support, such as counseling for personal stress and family problems. It also provides many other services, like referrals for child and adult care – even pet care. These services are available specifically to City of Hollywood employees and their families by simply calling the program at 800.833.8707 - 24 hours/7 days per week. The program representatives will assess your needs and recommend next steps if any, so that you or your family member can make informed choices.

    The City contracts with CCA, Inc. to provide this program. Access to this benefit is available at no cost to any City of Hollywood employee and is completely confidential. You and your family can speak with a representative, access the information and use the services without paying any fees. (If a referral is required outside of the program for specialized assistance or long-term consultation, your City of Hollywood Health Insurance will kick in to cover shared costs, if applicable.)

    CCA has a website which contains hundreds of educational articles, useful tips and Internet resources for:
    Child and Adult Care
    Health and Wellness
    Emotional Well Being
    Personal Services

    To access the website, go to www.myccaonline.com and enter the City's code. The CCA's City of Hollywood code, 2022 online seminar calendar, and flyers can be found on Our Hollywood, under the Office of Human Resources tab or by contacting the Office of Human Resources at 954.921.3216.
    The Work/Life Assistance Program is designed to help you in your personal and professional life. It is also designed to help your family members. So, if you or a member of your family is struggling with a private issue, whether it is trying to find living arrangements for an aging relative, learning about adopting a child, or looking for pet care while the family is away on vacation, the Work/Life Assistance Program offers extensive support so that you can get help and make informed choices.

    Please be sure to take advantage of this valuable benefit and don't hesitate to call 800.833.8707 at any time.

    Confidential Counseling

    Someone to talk to.
    This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. It is staffed by highly trained master's and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

    ›› Stress, anxiety and depression

    ›› Job pressures › Relationship/marital conflicts › Grief and loss

    ›› Problems with children › Substance abuse › Financial information and resources

    Financial Information and Resources

    Discover your best options.  Speak by telephone with Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

    ›› Getting out of debt › Retirement planning

    ›› Credit card or loan problems › Estate planning

    ›› Tax questions › Saving for college › Legal support and resources

    Legal Support and Resources

    Expert information when you need it.  Talk to an attorney by phone. If you require representation, they will refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:

    ›› Divorce and family law › Real estate transactions

    ›› Debt and bankruptcy › Civil and criminal actions

    ›› Landlord/tenant issues › Contracts › Work-Life solutions

    Work-Life Solutions

    Delegate your "to-do" list.

    The Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:

    ›› Child and elder care › College planning

    ›› Moving and relocation › Pet care

    ›› Making major purchases › Home repair

    Knowledge at your fingertips.

    Online is your one stop for expert information on the issues that matter most to you... relationships, work, school, children, wellness, legal, financial, free time and more.

    ›› Timely articles, help sheets, tutorials, streaming videos and self-assessments

    ›› "Ask the Expert" personal responses to your questions

    ›› Child care, elder care, attorney and financial planner searches