QLess Virtual Check-In System

Serving Citizens Better with the QLess Virtual Check-In System

In an effort to improve productivity and reduce the time spent waiting for service at City Hall for permits and licenses, to request information and documents or pay fees, the City now offers the QLess Virtual Check-In System. QLess allows citizens to spend less time in line so they can complete their business quickly and efficiently.

You can enter the virtual queues from any mobile phone, by computer or kiosks here at City Hall on the 2nd and 3rd floors. You will be notified via text or voice message as your turn for service approaches. 

How QLess Eliminates Waiting In Line

1 Virtual Check-In

Customers can join a virtual queue via mobile phone, website or on-site kiosk

2 Status Update
QLess will send you real-time status updates via text message or voice mail
3 Now Serving

QLess notifies you when your turn approaches.

The Wait Is Over! Reserve Your Space For Service Now

Enter QLess Virtual Check-In System App here or text "Hollywoodservice" to 954.241.1105 to reserve your spot in line. 

Departments and Offices Served by QLess:

  • Building
  • Planning and Zoning
  • Engineering
  • Public Utilities
  • Community Development
  • Fire Department

Building Permit Services:

  • 40-year Building Inspection Program
  • Apply for a Building Permit
  • General Building Permitting Questions
  • Records Requests
  • Lien Searches
  • Schedule Inspections

Building Permit Pick-Up:

  • Online Payment
  • C/O or C/C
  • Permit Issuance
  • Permit Revisions

Planning and Zoning New Applications and Pick-Up:

  • Certificate of Use Application
  • Zoning Letter Application
  • Other Applications such as Temporary Signs, Paint, Alcohol, or Extended Hours License
  • Status
  • Pick-Up
  • All applications

General Planning and Zoning Questions unrelated to a Building Permit:

  • Planning Inquiry
  • Historic Preservation Board
  • Technical Advisory Committee
  • Planning Board

Engineering New Application and Pick-Up:

  • Right-Of-Way Permits
  • Utility Company
  • Nearest Intersection
  • Scope of Work
  • Pod Storage Unit
  • 50/50 Sidewalk Program
  • Sidewalk Café Permit
  • Pick-Up
  • ALL Engineering Applications

Public Utilities Services:

  • Flood Zone Information
  • Water Meter
  • Outside Agency Permit Application Signature

Tree Removal Permit:

  • Apply
  • Pick-Up